Privacy Policy

This Privacy Policy describes how Yume Blooms collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the site, we may also collect information about the pages or products you view and how you interact with the site.

When you make a purchase or attempt to make a purchase, we collect personal information such as your name, billing address, shipping address, email address, phone number, and payment information. Payment information is processed securely through third-party payment providers and is not stored by us.

How We Use Your Personal Information

We use the personal information we collect to:

  • Process and fulfil orders

  • Communicate with you regarding your order

  • Provide customer support

  • Improve and optimise our website and services

  • Detect and prevent fraud or misuse

We may also use your information to contact you with updates, promotions, or marketing communications where permitted by law.

Sharing Your Personal Information

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These providers are only given access to information necessary to perform their services.

We may also disclose your personal information where required to comply with applicable laws, regulations, or legal requests.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and improve functionality. You can choose to disable cookies through your browser settings, however some features of the site may not function properly as a result.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. You may also object to certain processing of your data or withdraw consent where applicable.

To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. Any updates will take effect immediately upon being posted on this page.